CX that customers love with scale that an enterprise needs
Powerful, integrated, and easy-to-use platform to create better customer experiences and fuel business growth
Purpose-built for enterprises
ALL IN ONE PLATFORM
Everything you need for marketing, sales and support across various channels
- Customer Relationship Management
- Digital Contact Center
- Chatbot Builder
ENTERPRISE-GRADE
Connect with customers at scale, and with full compliance
- Role-based access control
- Detailed audit logs and error logs
- Sub-accounts and custom reports
FLEXIBLE PRICING & DEPLOYMENT
Predictable pricing with tiered discounts based on usage
- Flexible deployment options
- Volume discounts
- No mark-up on Meta charges
SUPPORT & ONBOARDING
Hassle-free onboarding process with extensive support via email and phone
- Channel setup assistance
- Extensive knowledge base
- Reliable support and expert assistance
All the channels, with all the compliance
Delight customers on their preferred channels while staying globally compliant across all the channels – channel fallback, channel preferences, opt-out management, and more
Targeted promotional campaigns
- Promote products, services, and events
- Provide loyal customers with special offers
- Coordinate large-scale, multi-channel marketing campaigns
- Deliver personalized content based on customer segmentation and analytics
Enhancing customer service
- Provide 24/7 global support across multiple languages and time zones
- Implement AI-powered chatbots for initial triage and routine inquiries
- Coordinate complex support tickets across multiple departments
- Conduct regular customer satisfaction surveys and act on feedback
Proactive notifications
- Automate compliance and regulatory update notifications
- Coordinate logistics and supply chain communications
- Send automated appointment reminders and booking confirmations
- Facilitate crisis management and emergency response communications
Best-in-class CX features
Campaigns
Schedule and manage campaigns for all channels: SMS, Email, WhatsApp & more
Conversations
Easily manage all your customer conversations from any channel from one place
Chatbots
Craft intelligent chatbots to automate customer interactions
Templates
Multichannel templates for personalization at scale
Audience
Centralise all contact data and segment easily for targeted communication
Insights
Optimize campaign performance and channel costs with intuitive reports