SOLUTIONS > AGENCY​

Empower your clients with modern CX

Integrated marketing, sales, and customer service tools with the digital channels your clients’ customers prefer

Built for the needs of marketing agencies

 

ALL IN ONE PLATFORM

Everything you need for marketing, sales and support across various channels

  • Customer Relationship Management
  • Digital Contact Center
  • Chatbot Builder

CENTRALIZED CONTROL

Manage all your clients from one place with maximum customization per client

  • Master accounts dashboard
  • Custom pricing per client
  • Custom URLs and more

FLEXIBLE PRICING

Transparent pricing with tiered discounts based on usage without lock-in

  • No upfront investment or long-term contracts
  • Volume discounts
  • No mark-up on channel partner charges

MAXIMUM SUPPORT

We understand agency needs and provide support every step of the way

  • Access to upcoming channels and features
  • Training and onboarding support
  • In-house expertise available

All your channels – in one place

As a business, your clients have a lot on their plate. Now, you can empower them to manage several customer touchpoints in the same platform

Results
FOR MARKETING

Targeted promotional campaigns

  • Send targeted campaigns to local customers
  • Promote limited-time offers and flash sales to boost revenue
  • Coordinate large-scale, multi-channel marketing campaigns
  • Deliver personalized content based on customer segmentation and analytics
FOR SUPPORT & SALES

Enhancing customer service

  • Provide quick responses to inquiries across multiple channels
  • Offer personalized support with a human touch
  • Set up automated FAQs and self-service chatbots for common questions
  • Schedule and manage appointments or consultations efficiently
  • Gather and respond to customer feedback to improve services

 

Results
Results
FOR OPERATIONS

Proactive notifications

  • Send automated appointment reminders and booking confirmations
  • Share timely order confirmation and delivery status updates
  • Provide real-time updates on service outages and maintenance
  • Nudge customers to complete purchases with abandoned-cart reminders
PRODUCT

Best-in-class CX features

Campaigns

Schedule and manage campaigns for all channels: SMS, Email, WhatsApp & more

Conversations 

Easily manage all your customer conversations from any channel from one place

Chatbots 

Craft intelligent chatbots to automate customer interactions

Templates

Multichannel templates for personalization at scale

Audience

Centralise all contact data and segment easily for targeted communication

Insights

Optimize campaign performance and channel costs with intuitive reports

One tool for all your metrics